Some of these services don’t offer as much customer support as the best services, don’t offer as many security features or lack an uptime guarantee. You still might find a service that works for you.
GreenGeeks
GreenGeeks is a green energy web hosting provider, and it makes a 300% green energy match for each hosting plan. It also works with the nonprofit One Tree Planted to plant a tree with each hosting plan signup. If you are new to WordPress hosting, or migrating from another service, GreenGeeks offers free WordPress installation and free site migration so you can get started fast. GreenGeeks offers three tiered WordPress plans, and security features include SSL certificates and DDoS protections. GreenGeeks also has an industry standard 99.9% uptime. Customer support is available 24/7 by email and chat, but phone support is only available 6 a.m. to 9 p.m. PT (9 a.m. to 12 a.m. ET). While chat and email support are good, being able to talk through an issue or have a person explain in detail how to fix something at any time can be beneficial to resolving issues.
Prices start at $3 a month.
MochaHost
MochaHost offers competitive prices for its four WordPress hosting plans. These plans include automated WordPress updates and security features like an SSL certificate, automatic backups plus malware and spam monitors. MochaHost’s 99.9% uptime is industry standard, and customer support is available by email or chat 24/7. You can also call customer support, but you have to leave a message and wait for a call back each time. This hurts MochaHost’s rating because if I call with an issue, I want someone to help me now, not at some point in the future.
Prices start at $3.18 a month.
Hostinger
Hostinger’s prices start at a competitive $3 a month for managed WordPress hosting; some WordPress hosting services charge five times as much for managed WordPress hosting. It also offers free site migration if you are switching from another hosting service. Hostinger offers three tiered WordPress hosting options and each plan includes security features like an SSL certificate, DDoS protection and web application firewalls as well as a 99.9% uptime guarantee. Customer support is available by email or chat 24/7, but no phone support hurts Hostinger’s rating.
Prices start at $3 a month.
WebHostingPad
WebHostingPad’s three tiered WordPress plans offer unlimited hosting space, bandwidth and business email accounts. Plans come with a one-click WordPress installer. It offers a 99.9% uptime, security features like an SSL certificate and malware scans and removals. Customer support is available 24/7 by chat or email, and phone support is available Monday through Friday from 6 a.m. to 8 p.m. PT (9 a.m. to 11 p.m. ET). If you have an issue with your site on the weekend, you can’t call their support, and their security features aren’t as robust as some other services.
Prices start at $3 a month.
HostGator
HostGator offers three tiered WordPress hosting plans with pre-installed WordPress and a 99.9% uptime guarantee, SSL certification, firewall and DDoS protections. You’ll also get a built-in content delivery network — CDN — from Cloudflare, a tool that stores your site data in various locations around the world so international users can experience faster loading times.
Customers theoretically get access to 24/7 customer support via live chat, email or phone. However, when I tested HostGator customer support during my HostGator review I never got a response via email at all. When I scheduled a call with the WordPress team, I never received the call at all and ended up troubleshooting the issues on my own. This suggests that HostGator customer support is inconsistent across channels.
Bluehost
Bluehost’s WonderSuite was created to help you learn the ins and outs of WordPress. The team of experts can help you set up your site or help with plug-ins. Bluehost has four tiered WordPress hosting plans, and security features include an SSL certificate for your first year and two-factor authentication. On top of the Blue Flash team, you can reach customer support 24/7 by call or chat. Bluehost’s lack of an uptime guarantee is concerning. Their uptime agreement says they will resolve most issues within 15 minutes, but it doesn’t say how often you should expect service to potentially go down. If your site goes down for 15 minutes daily, that means your site is down for over three days in one year. The industry standard 99.9% uptime means your site will potentially be down for almost nine hours in one year.
Prices start at $3 a month.
Hostwinds
Hostwinds offers unlimited storage, bandwidth and business email accounts with each WordPress plan. You can also pay for your hosting plan with BitCoin and other cryptocurrency. It offers three tiered WordPress hosting options. Each plan includes an SSL certificate, a 99.99% uptime guarantee and 24/7 chat, email, ticket and phone support. Some security features, like two-factor authentication, need to be manually installed, but Hostwinds has a database of tutorials with step-by-step instructions. It’s unclear how long contracts are for the prices shown, though. I tried to go to checkout to see how long the contracts were, but I was asked to create an account before I could go further. Having to create an account before knowing how long a contract lasts is annoying. Its introductory price is also noticeably higher than others. The renewal price might not be as much as some other services, but it’s hard to tell without knowing how long the contracts are and they could change before your renewal time.
Prices start at $5.24 a month.
Web Hosting Hub
Web Hosting Hub has a 90-day money-back guarantee and a free domain name if you sign up for WordPress hosting. WordPress comes preinstalled with each plan. It offers three tiered WordPress hosting options and each plan includes SSL certificate and an industry-standard 99.9% uptime guarantee. Customer support is available 24/7 by phone, chat and email. A customer support center also offers a range of tutorials to help you set up your site, and you also get a personal onboarding call if you sign up. Other features that come standard with other services, like backups, cost extra. It’s this lack of security features for all plans that hurt Web Hosting Hub’s ranking.
Prices start at $6 a month.
