Microsoft’s Controversial Windows Recall Now Coming to Testers in October

Remember the buzz back in June about Microsoft’s new artificial intelligence-powered automatic screenshotting feature, Windows Recall? On Wednesday, Microsoft said in a blog post that it’s planning to allow Windows testers to try out that controversial Recall AI feature in October. 

“As previously shared on June 13, we have adjusted our release approach to leverage the valuable expertise of our Windows Insider community prior to making Recall available for all Copilot+ PCs,” the post reads. “Security continues to be our top priority and when Recall is available for Windows Insiders in October we will publish a blog with more details.”

Recall is designed to track all activity on a Windows computer through periodic screenshots, using an AI tool to “retrace your steps visually,” making it easier to find previous opened apps, work and websites. Back in June, users and privacy advocates criticized the company’s plans for the feature. 

The software giant was originally planning to launch Recall with its Copilot Plus PCs in June but was forced to hold back the feature after security concerns were raised.

Microsoft said in a blog post on June 7 that its Recall feature, which was announced May 20, will be turned off by default when it launches on Copilot Plus PCs. Users who want to take advantage of the feature will have to choose to turn it on.

On the same day, Microsoft also quietly pulled its latest Windows preview release version 24H2 — the only Windows update to include Recall — from the Windows Insider Program. It’s not clear yet if that will impact the expected official release of 24H2 in fall 2024.

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Microsoft had said the images are “encrypted, stored and analyzed locally,” but privacy experts warned that other people who have physical access to a given computer could potentially access them.

“Our team is driven by a relentless desire to empower people through the transformative potential of AI and we see great utility in Recall and the problem it can solve,” Microsoft Corporate Vice President for Windows and Devices Pavan Davuluri wrote on Friday. “For people to get the full value out of experiences like Recall, they have to trust it.”

Read more: Microsoft’s AI Recall Feature May Not Even Hit Your PC, but Here’s How to Disable It

Microsoft’s move to limit its Recall feature for Windows PCs marks the latest example of the balancing act companies are facing as they rush to integrate artificial intelligence technologies into their products. 

Microsoft in particular has placed itself under enormous pressure to integrate AI into many of its widely used products after its partnership with ChatGPT-maker OpenAI helped raise its market capitalization on Wall Street above $3 trillion.

The Copilot Plus PC initiative is an important part of Microsoft’s AI efforts. The company said a key feature of Copilot Plus PCs will be their ability to perform AI tasks using specialized neural processing units, or NPU chips, that help power features like better photo editing; live transcription and translation for video and audio; and Recall. 

Microsoft dramatized its AI efforts even further when it announced earlier this year that it was adding a Copilot AI key to its standard Windows keyboard layout, the first change since adding the Windows start key three decades ago. 

In the June blog post, Microsoft said that if users choose to turn Recall on for their devices, it’ll have increased security features. Microsoft said it will require biometric Windows Hello security in order to enable Recall, and that the feature will need to determine your presence in order to view Recall data. The company also said it will have additional authentication features to protect user data.

“As we always do, we will continue to listen to and learn from our customers, including consumers, developers and enterprises, to evolve our experiences in ways that are meaningful to them,” Microsoft’s Davuluri wrote. “We will continue to build these new capabilities and experiences for our customers by prioritizing privacy, safety and security first.”

AI stumbles

Microsoft isn’t the only company that’s faced criticism over how it’s added AI to its products. 

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In May, OpenAI disabled one of the voices for its ChatGPT AI after actor Scarlett Johansson accused the company of designing its technology to sound “eerily similar” to an AI character she voiced in the 2013 sci-fi film Her. 

A week after OpenAI apologized and suspended its soundalike voice, Google pumped the brakes on a new AI Overview feature for its namesake search product after the technology sincerely repeated a racist conspiracy theory about former US President Barack Obama while telling other users to add glue to pizza and to eat rocks as part of a healthy diet. 

For hands-on CNET reviews of generative AI products including Gemini, Claude, ChatGPT and Microsoft Copilot, along with AI news, tips and explainers, see our AI Atlas resource page.

Read more: AI Atlas, Your Guide to Today’s Artificial Intelligence